Virginia Tech Electric Service
For the latest COVID-19 (Novel Coronavirus) information:
Updates - July 29, 2020
As we continue to navigate COVID-19, Virginia Tech Electric Service has implemented the following administrative office changes:
- Effective Aug. 3, 2020, the Virginia Tech Electric Service business office will open back up to the public, Monday through Friday, 8 a.m. - 12 p.m. and 1 - 5 p.m. From 12 - 1 p.m., the office will be closed for lunch and cleaning.
- The lobby will be limited to four people at a time to comply with physical distancing. One person will be allowed per transaction. Masks must be worn. If you are feeling sick, please stay at home.
- Customers who wish to sign up for service may call the office at 540-231-6437, Monday through Friday, 8 a.m. - 5 p.m. (excluding 12 - 1 p.m), for assistance.
- Account questions may still be directed to firstname.lastname@example.org.
Virginia Tech Electric Service has temporarily suspended all disconnections for non-payment. We urge customers to make every effort to keep their accounts current during this period. If you anticipate problems paying your electric bill, please contact our office at 540-231-6437 to discuss payment options as bills will not be waived.
New process for account signup; consider online payments
The health and well-being of our customers, staff, and community is Virginia Tech Electric Services' (VTES) top priority. Out of an abundance of caution related to the evolving COVID-19 situation, VTES is temporarily altering its service application policy. Applications for for service will now be accepted via phone. Please call 540-231-6437 to sign up.
It is strongly encouraged that customers utilize the VTES website at https://electricbiz.vtes.vt.edu to make 24/7 payments and account access. It only takes a few moments to enroll online. Click here for instructions.
Please don’t hesitate to call the VTES office at 540-231-6437 for any questions or concerns.
Launched in 1893, Virginia Tech Electric Service is the electric utility provider for Virginia Tech Blacksburg, Virginia campus and about 6,000 residential and commercials customers in the Town of Blacksburg.