Virginia Tech®home

Virginia Tech Electric Service

How to report an outage

VTES Report an outage

Our office will close at 1:00 pm on 7/20/2021 for a system upgrade.  The online payment site, Electric-Biz, will be down from 1:00 pm until 8:00 pm.  

Administrative office updates:

  • The business office is open to the public, Monday through Friday, 8 a.m. - 12 p.m. and 1 - 5 p.m. From 12 - 1 p.m., the office will be closed for lunch.
  • Customers who wish to sign up for service may call the office at 540-231-6437, Monday through Friday, 8 a.m. - 5 p.m. (excluding 12 - 1 p.m), for assistance.  
  • Account questions may still be directed to

The Governor has announced that Virginia’s COVID-19 State of Emergency ended on June 30, 2021. As a result, the residential utility disconnection moratorium will end after August 29, 2021. If you are unable to pay your electric bill in full please contact our office at 540-231-6437 or email us at to discuss a payment arrangement.  If your account is 30 days or more past due, you are being offered a COVID-19 Relief Repayment Plan at this time.

New process for account signup; consider online payments
The health and well-being of our customers, staff, and community is Virginia Tech Electric Services' (VTES) top priority. Out of an abundance of caution related to the evolving COVID-19 situation, VTES is temporarily altering its service application policy. Applications for for service will now be accepted via phone. Please call 540-231-6437 to sign up.

It is strongly encouraged that customers utilize the VTES website at to make 24/7 payments and account access. It only takes a few moments to enroll online. Click here for instructions.

Please don’t hesitate to call the VTES office at 540-231-6437 for any questions or concerns.

Launched in 1893, Virginia Tech Electric Service is the electric utility provider for Virginia Tech Blacksburg, Virginia campus and about 6,000 residential and commercials customers in the Town of Blacksburg. 

Quick links:

News & Notices:

VTES team in action



Virginia Tech Electric Service
601 Energy Drive
Blacksburg, VA 24061



Office Hours
Monday - Friday
8 a.m. - 5 p.m.
Closed 12 p.m. - 1 p.m. for lunch