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Online Payments

The Virginia Tech Electric Service's (VTES) online system, Electric-Biz, allows customers to easily and conveniently receive billing statements, pay bills, and access other account information. Electric-Biz can be easily accessed at

To set up your online account:

  1. Go to
  2. Click "register".
  3. Fill in the customer information. (All fields must be entered exactly as it appears on your billing statement. The username and display name are created by you).
  4. Click "register".

After you have set up your new account, you will be able to log in to your account using the username and password you created.

To set-up electronic billing

With Electric-Biz, customers have the option of receiving their bills electronically. To register, select "E-Bill Sign Up" under "Account Options" from the left hand menu.

To make online payments

With Electric-Biz, residential customers have the ability to pay their bills quickly and effortlessly online. To make online payments, select the "Make a Payment" option under "Online Services" from the left hand menu. After clicking the "Go" button, a new window will open to enter your payment information. If a new window does not open, check your browser settings to allow pop-up windows.

Please direct any questions to 540-231-6437 or